User GuideDelphi Connect 4G LTE
10Understanding the Status LED Indicators ...558Troubles
100Clearing Diagnostic CodesYou can choose to clear the codes from either your display or from from your vehicle. If you clear the codes from your dis
101To begin clearing codes, tap the soft menu at the bottom of the screen. Then tap Clear trouble codes
102Tap Display only to clear the codes from your display, tap Vehicle to clear the codes from your vehicle, or tap Cancel to exit.
103Recent TripsThe Recent Trips feature records all the trips the vehicle has taken since you installed the module. Within the smartphone app, you ca
104The trip details include total distance, start date and time, start location, end date and time, end location, and the amount of time the engine wa
105Use the map control tools (on page 49) to scroll and zoom the map, or turn on Satellite view.Note: During trips, the location of the vehicle is log
106Key Fob PairingThe key fob setup process has two main steps, configuring your module for your vehicle and pairing your module with your vehicle. You
107To enable your keyfob feature: 1. Navigate to the Key Fob feature which is accessible from the Side Menu. Tap OK to begin the fob setup proce
1082. Using the Prev and Next buttons, look for the key fob picture that matches yours. Once you have found your key fob, tap Continue. If you d
1094. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps. If y
11WelcomeYou are about to experience a powerful device that will deliver a new level of convenience and peace of mind with your vehicle. When combined
110Key Fob Pairing Without VIN1. To enable your keyfob feature without a vehicle VIN, navigate to the Key Fob feature which is accessible from t
1112. Use the on screen prompts to select your vehicle and tap Submit. If are not able to select your vehicle, tap “My vehicle is not listed” an
1124. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps. If y
113Following the successful pairing of your Key Fob, you should be able to use your Delphi Connected Car app to send key fob commands over the Verizo
114To pair your Smartphone with the module Bluetooth Direct Connect follow the steps below:1. Access the Delphi Connect Car app side menu by tapping t
1153. Tap the vehicle in which the module is currently installed.4. Tap Bluetooth Settings.5. Tap Discover to activate Bluetooth® pairing.
1166. The Status LED on your module should begin flashing blue.7. Press your phone’s Home button and follow the procedures for turning on your smartpho
1173. Tap your phone’s name.4. Tap Authorize to enable your phone to provide key fob control over Bluetooth®. Your phone will now show as authorize
1185. Tap Delphi menu icon until you return to the Delphi Connect side menu.6. Observe the LED on the module and wait until it returns to flashing blue
119Remove the Bluetooth Connection to Your ModuleYou can remove the Bluetooth connection between your phone and your module.1. Access the Delphi Conn
12Is My Vehicle Compatible?The Delphi Connect module works with most 1996 and newer vehicles (cars, light trucks, SUVs and minivans) sold in the Unite
1203. Tap Vehicle Settings.
1214. Tap the vehicle in which the module is currently installed.
1225. Tap Bluetooth Settings.
1236. Tap the name of the device you wish to remove.
1247. Tap Unauthorize and then tap Unpair to remove the pairing for this device. The device will be removed from the list.Note: Remember to unpa
125SettingsThe Settings menu provides access to your Account Settings, Vehicle Settings, your personal PIN-code, and additional information in the Abo
126Account SettingsThe Account Settings allow you to:• Modify your User Settings, including login credentials, account email address, language for
127User SettingsAccount Email Address The account is used to communicate information regarding your connected car account, for example, it is used for
128Edit or Delete Account Email AddressTo edit or delete the account email address:On the side menu tap Settings, then Account Settings then User Sett
129Enter your new account email address or delete the current one by clearing the field. Tap Save Settings to save the email address or tap the Back bu
13• Delphi Connect Module• Get to Know Your Device Guide• Product Safety and Warranty GuideIf anything is missing, please contact Verizon Wireless Cus
130Change UsernameOn the side menu tap Settings, then Account Settings then User Settings then tap Username.
131Usernames must be at least one character long, can include letters, numbers and special characters. The username may be composed only of letters,
132Change PasswordOn the side menu tap Settings, then Account Settings then User Settings then tap Password.
133You must enter the same password twice in order to change it. Passwords must be at least six characters long and include at least one number. Passw
134Vehicle Nicknames and DescriptionsYou can assign a nickname and a description to each vehicle. If defined, the nickname will be displayed instead of
135Modify Vehicle NicknameOn the side menu tap Settings, then vehicle settings, then tap the vehicle you wish to modify.
136Tap on Nickname to edit the vehicle nickname.
137Enter the desired nickname and press Save to save the nickname.Note: If you delete the nickname, the vehicle year and model will again be displayed
138Modify Vehicle DescriptionOn the side menu tap Settings, then vehicle settings, then tap the vehicle you wish to modify.
139Tap on Description to edit the vehicle description.
14System RequirementsThe Delphi Connect smartphone app works on:• Android 2.2 and later• Apple iOS 5.0 and laterThe Delphi website at mycar.delphi.c
140Enter the desired description and press Save to save the description.Note: If you delete the description, the vehicle VIN will again be displayed.
141Select Notification LanguageThe notification language setting allows you to receive your alert notifications, both email and txt messages, in any of t
142Tap Notification Language and select the desired language from the drop down list. Tap Save to save your selection.
143Select Unit of MeasureThe unit of measure setting allows you to view your data in either Imperial units, such as miles and mph, or metric units, su
144Tap Units of Measure and select desired system of measurement from the drop down list. Tap Save to save your selection.
145Module ManagementModule Management allows you to:• View the modules associated with your account• Add modules to your account• Remove modules from
146Add a Module to Your Account1. On the side menu tap Settings, then Account Settings then Module Management.
1472. Tap Add Module
1483. Enter the ESN or IMEI and the device Registration Key exactly as they are printed on the module label — including the dash in the Registra
1494. If the module is still associated with another account, you will also need to enter the Username and Password of that account then tap Add.
15First-Time Setup Using Smartphone AppDownload Delphi Connect Smartphone App1. Launch your smartphone’s app store—either Google Play Store for Androi
150Note: Any vehicle data in the previous account will not be transferred to the new account. Once added to the new account, all vehicle data reported
1512. Tap the ESN or IMEI number of the module you want to remove.
1523. Review the on-screen information matches the Module you want to remove and tap Delete Module.Note: Removing a Module from your account doe
153Vehicle SettingsThe Vehicle Settings allow you to:• Review and edit your vehicle information, such as providing your vehicle VIN when the VIN is
1542. Tap the vehicle you wish to review.
155Edit Your Vehicle InformationIf your vehicle did not report a VIN, you can enter the VIN or information about your vehicle yourself.1. To edit your
1562. Tap the vehicle you wish to review and then tap Edit.
1573. You can enter either the VIN from your vehicle or you can enter the vehicle make, model and model year. Tap the circle next to the info
1584. Enter the VIN or use the drop-down menus to select your vehicle’s make, model and model year.5. Tap Save to save your changes or back to
159Configuring AlertsThe Alerts & Notifications settings allow you to customize some of the alerts available to you. All alerts will be stored in yo
163. If you purchased model ACT233L with the WiFi hotspot, the WiFi hotspot SSID and Password are located on the product label. The SSID is the netwo
1602. Tap the vehicle you wish to configure.
1613. Tap Alerts & Notifications.
1624. Tap Geofence.
1635. To disable a specific Geo-Fence, tap the ON/OFF slider next to the Geo-Fence name. To re-enable the Geo-Fence tap the ON/OFF sl
1646. Tap the Geo-Fence name to configure the entry and exit alerts individually.
1657. To disable the entry alert, uncheck the box next to the words Trigger When Entered. To disable the exit alert, uncheck the box next to the
166Configuring the Speed Alert1. Tap Settings from the side menu then tap Vehicle Settings.
1672. Tap the vehicle you wish to configure.
1683. Tap Alerts & Notifications.
1694. To disable the speed alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the
17On iPhone:
1705. Tap the word Speed to configure the speed threshold.
1716. Enter the speed in miles per hour that you want to trigger the speed alert. That is, when the vehicle is driven at this speed or higher fo
172Configuring the Motion Alert1. Tap Settings from the side menu then tap Vehicle Settings.
1732. Tap the vehicle you wish to configure.
1743. Tap Alerts & Notifications.
1754. To disable the motion alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the
1765. Tap the word Motion to configure the motion threshold.
1776. Enter the threshold in G-forces that you want to trigger the motion alert. That is, once the ignition of off for 10 minutes and the vehicle expe
178Configuring the Engine RPM Alert1. Tap Settings from the side menu then tap Vehicle Settings.
1792. Tap the vehicle you wish to configure.
185. When prompted, change your Username and Password, to something easy to remember but difficult for other people to guess. Passwords must be a
1803. Tap Alerts & Notifications.
1814. To disable the engine RPM alert, tap the ON/OFF slider to the right of the words Engine RPM. The slider will change from ON to OFF. To re-e
1825. Tap the words Engine RPM to configure the RPM threshold.
1836. Enter the engine RPM threshold in revolutions per minute and the minimum time required in seconds that you want to trigger the engine RPM a
184Configuring NotificationsFor each alert, you can configure email and text notifications that will be sent when the alert occurs. This includes the abi
185Add a NotificationYou can add an email and text (SMS) notification to any alert. The process is similar for all alerts, here is how to add notificatio
1862. Tap the vehicle you wish to configure.
1873. Tap Alerts & Notifications.
1884. Tap the word Speed to configure the notifications.
1895. Tap Add Email at the bottom of the screen. If you do not see the button Add Email, tap the small down arrow to right of the word Notificatio
196. You will see the following screen after successfully changing your username and password.7. Now you’re ready to install the module in your vehicl
1906. Tap Add Notification
1917. To send a notifcation to an email address, select the email address icon and enter a valid email address in the format [email protected].
1928. To send a text notification to a mobile number, select the mobile number icon enter a valid 10 digit mobile number in the format 1112223333
193Modify or Delete a NotificationYou can delete a notification associated with any alert. The process is similar for all alerts, here is how to delete
1942. Tap the vehicle you wish to configure.
1953. Tap Alerts & Notifications.
1964. Tap the word Speed to configure the notifications.
1975. If you do not see the notification email addresses or mobile numbers displayed on the screen, tap the small down arrow to right of the wor
1986. To delete a notification email address or mobile number, tap the x next to the email address or mobile number you want to delete. 7. Tap Sa
199Wi-Fi HotspotModel ACT233L of the Delphi Connect system offers you a mobile hotspot in your vehicle. The hotspot is enabled whenever the engine is
2Welcome ...
20Find Your Vehicle’s OBD Connector PortThe OBD connector is usually located on or under the dash, on the driver’s side. Other possible locations are
200Tap Network Name to change the network name (SSID). This is the name that users will see when scanning for wireless networks on their devices. Ente
201Configure the Network PasswordFrom the Settings menu, tap Account Settings, Module Management, then tap the module you wish to configure. Tap on Wi-F
202Tap Password to change the network password. Enter the new password in both boxes. The Wi-Fi password must be between 8 and 63 characters. Tap Sav
203Configure the Hotspot TimeoutsThe hotspot can be configured to remain on after the engine has been turned off. When the engine is turned off, the hot
204Tap the box indicating the Shut Off Time and Force Shut Off Time. Using the drop down menus, tap the desired time settings. Tap Save Settings to sa
205View Connected DevicesFrom the Settings menu, tap Account Settings, Module Management, then tap the module you wish to configure. Tap Connected Devi
206Wi-Fi Administrator Portal AccessYou can log in to the Wi-Fi hotspot using an administrator account while connected to the hotspot. The administrat
207In order to view or modify any of the hotspot settings, you will need to sign in as the administra-tor. You can click the Sign In link in the upper
208View Hotspot Data Usage1. Log into the hotspot administrator portal. 2. Click Data Usage.
209View, Block and Unblock Connected Devices1. Log into the hotspot administrator portal. 2. Click on Connected Devices. To block a specific device fro
214. You will see a picture of the location of your OBD II connector.Note: If needed, you can access the OBD Locator from the smartphone app or websit
210Modify Administrator Password1. Log into the hotspot administrator portal.2. Click Hostpot Settings. Click the Hotspot tab. Click the Admin Passwor
211Modify Hotspot TimeoutThe hotspot can be configured to remain on after the engine has been turned off. When the engine is turned off, the hotspot wi
212Backup and Restore Hotspot SettingsSettings1. Log into the hotspot administrator portal.2. Click on Hostpot Settings. Click the Hotspot tab. Click
213Modify Basic Hotspot SettingsThe Wi-Fi hotspot settings allow you to configure the following settings:- Wi-Fi network name (SSID), name used by devi
2143. Edit the hotspot settings. 4. Click Save Changes.Modify Advanced Hotspot SettingsThe advanced hotspot settings allow you to configure the followi
2153. A warning message will be displayed. Click Go Back to exit Advanced Settings or click Continue.4. Click on Firewall to modify the firewall s
2165. Click on LAN to modify the LAN settings. Enter the desired IPv4 and IPv6 settings. Click Save Changes.6. Click on Port Filtering to modify the p
217View Hotspot Support InformationThe hotspot provides status and diagnostic information as well as links to support services.1. Log into the hotspot
2183. To view the model and versions of the hotspot, click on About Delphi Connect. Click the Info tab.
2194. To view diagnostic information about the hotspot, click About Delphi Connect. Click on the Diagnostics tab.
22Install Your Module1. Use your Verizon Wireless smartphone to check that you have a strong signal where your vehicle is parked. Don’t have Verizon c
2205. To manage hotspot log files, click About Delphi Connect. Click on the Logs tab. To enable recording hotspot logs, check Enable Logs. Select
2216. To view available support links, click About Delphi Connect. Click on the Help & Support tab.
222Personal PIN-CodeFor added security, you can create a personal PIN-code. Once created, the PIN must be entered each time you access the app except
223Enter a 4 digit PIN. You will be asked to re-enter the 4 digit PIN for confirmation.
224The PIN-code will now show ON.
225Disable Personal PIN-CodeOn the side menu tap Settings, then PIN-code.
226Enter your 4 digit PIN.
227The PIN-code will now show OFF.
228About SectionThe About section allows you to:• Access the OBD Locator• Review the current Privacy Policy and Terms of UseLocating Your OBD Connecto
2292. Tap About and then tap OBD Locator.
23Note: To avoid any unnecessary drain on the vehicle battery, it is recommended to not leave the module in the solid blue state for more than 24 hour
230Reviewing the Terms of Use and Privacy Policy1. To review the Terms of Use and Privacy Policy, on the side menu tap Settings.
2312. Tap About and then tap the document you wish to review.
232LogoutOn the Side Menu of the app, tap Logout to logout from your vehicle. This will return you to the login screen. Note: The Delphi Connect smart
233Using the iPhone AppForgot Username or PasswordShould you forget your account login credentials, you can request your username or a password reset
234Tap Forgot Username.Enter the account email address you provided in your User Settings and tap Submit.
235You will receive an email with your Username sent to the account email address you provided as part of your User Settings. If you did not provide a
236Tap Forgot Password.Enter your Username and tap Submit. You will receive an email providing you a temporary password sent to the account email add
237Navigating AroundTo navigate to a specific category, tap the item you want to view, such as Alerts, Recent Trips, Health and Location (as shown in t
238• From the Side Menu, you can navigate to any of the Delphi Connect features. • Open the Settings feature to modify account information, manage you
239Refreshing Your Vehicle DataThe Delphi Connect system will update your vehicle information as it becomes available. This may cause the display to c
24Verify Module Setup1. Start the engine and let it run for at least 30 seconds.2. Stop the engine and wait at least 20 seconds. 3. You are now ready
240Selecting Your VehicleIf you have more than one module associated with your account, you can select which vehicle’s information to view. Tap the ve
241DashboardThe Dashboard provides a summary of your vehicle status.It includes the following information:• Basic vehicle information including the en
242• Last recorded Location of vehicle:• The most recent alerts:• The most recent health information reported by your vehicle:Note: You will only see
243• The most recent trips:
244LocationUse the Location feature to locate your vehicles at any time. The location screen indicates the last recorded vehicle locations. The curren
245Tap on a vehicle marker to select it and display additional information such as the address and the latitude and longitude. The marker of the selec
246If you have selected a vehicle to show on the map and the location is unknown, a message will be displayed at the top of the map indicating how man
247Hide/Show Vehicles on the Location MapOn the location screen, you can select which of your vehicles you wish to display on the map using the Hide o
248Check the vehicles you wish to show in the location map. You cannot uncheck the current vehicle. Tap Select Current Vehicle Only to display only th
249Map ViewThe Map view can be customized using the map controls. You can use the standard Apple map controls, such as scrolling and zooming to adjust
25• If not, tap the Retry button.• If you still do not see the Dashboard screen, go to the Troubleshooting section of this guide.
250View Geo-FencesTo enable and disable the display of Geo-Fences, tap the Show Geo-Fences switch on the location menu. You will see the geo-fences as
251Find My Car Tap the Zoom to Vehicle button to center the map on the current vehicle’s location.
252Find All My Cars On the location menu, tap the Zoom to All Vehicles button to resize the map to show all vehicles selected for display.
253Navigate To VehicleIf the GPS is enabled on your smartphone, you can have your default navigation app provide directions from your location to your
254Programmable OdometerA programmable odometer is provided for your vehicle. You can set it to your vehicle’s odometer to track total mileage or you
255Enter the desired value in miles. Tap Save to save the value or tap back to exit without saving.
256Managing Geo-FencesA geo-fence allows you to define a location that is of interest to you and create a boundary around it. When your vehicle crosses
2572. Tap CREATE NEW FENCE.3. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.
2584. Scroll and zoom the map to where you would like to place the Geo-Fence. The cross-hairs indicate the center of the geo-fence.5. To resize
2596. Tap Save to save your geo-fence or the back arrow to cancel creating the geo-fence.
26Verify Wi-fi HotspotStop! Do not proceed until you have successfully completed Step 6: Verify Module Setup and verified proper functioning of the modu
2607. Enter the name of the new geo-fence and tap Save, or tap the back arrow to exit without saving.8. Create additional Geo-Fences if desired.
2619. Tap the back arrow when you are done.
262Create a Geo-Fence by Searching for an Address or Business Name1. Open the location menu by tapping the information icon. Tap Add or Edit Geo-fence
2632. Tap CREATE NEW FENCE.
2643. In the search bar (located at the top of the map), enter the address or business name you want to find and tap Search.
2654. Select the desired location from the list of results. You can modify your search criteria and search again.
2665. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.
2676. Scroll and zoom the map to where you would like to place the Geo-Fence. The cross-hairs indicate the center of the geo-fence.7. To resize
2688. Tap Save to save your geo-fence.
2699. The search text you used will be automatically entered as the geo-fence name. If desired, edit the geo-fence name and tap Save, or tap the
27First-Time Setup Using Delphi Connect WebsiteLaunch Your Internet BrowserUse your website browser and go to mycar.delphi.com.Sign In to Your Delphi
270Edit an Existing Geo-Fence1. Open the location menu by tapping the information icon. Tap Add or Edit Geo-Fence.
2712. Tap on the name of the Geo-Fence you want to edit.
2723. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.
2734. Scroll and zoom the map to where you would like to place the geo-fence. The cross-hairs indicate the center of the geo-fence.5. To resize
2746. Tap the Save icon (upper right hand corner) to save your geo-fence.7. Edit the name of the new geo-fence if needed and tap OK, or tap the back a
275Delete an Existing Geo-Fence1. Open the location menu by tapping the information icon. Tap Add or Edit Geo-Fence.
2762. Tap the name of the geo-fence you want to delete.
2773. Tap Delete, then tap Yes to delete or No to exit without deleting.
278Enable or Disable a Geo-Fence1. Open the location menu by tapping the information icon. Tap Add or Edit Geo-Fence.
2792. In the Geo-Fence settings panel, to disable the geo-fence, uncheck the box to the left of the Geo-Fence you wish to disable. This will not de
283. Review and select ACCEPT to accept the privacy statement and terms of use.3. If you purchased model ACT233L with the WiFi hotspot, the WiFi hotsp
2801. Open the location menu by tapping the information icon. Toggle the Live Tracking switch to start live tracking. Tap it again to turn off live tr
2812. You will be see a warning message with a reminder of the 10-minute timeout. To continue, tap Accept. To exit live tracking, tap Cancel.
2823. During Live Tracking, the vehicle marker will turn red. The vehicle’s current speed as well as the live tracking timer will be shown in an infor
283• The battery voltage falls below 11.5 volts• While the engine is not running and the vehicle experiences a motion that exceeds a threshold that
284To clear alerts, tap the box next to the alerts you wish to clear and select Clear. The smartphoneapp only displays the most recent alerts, you may
285You will need to confirm that you wish to clear the selected alerts. Tap OK to confirm, or tap Cancel to exit.
286You can scroll to view all of the reported diagnostic codes. The most recent codes are listed first. To view all codes, login to your online account
287Performing a Diagnostic Code Scan on Your VehicleTo begin a diagnostic scan, tap the Refresh button labeled Perform trouble code scanYou will see
288Clearing Diagnostic CodesYou can choose to clear the codes from either your display or from from your vehicle. If you clear the codes from your dis
289Tap Clear Display to clear the codes from your display, tap Clear Vehicle to clear the codes from your vehicle, or tap Cancel to exit.
294. When prompted, change your Username and Password to something easy to remember but difficult for other people to guess. Passwords must be at lea
290Recent TripsThe Recent Trips feature records all the trips the vehicle has taken since you installed the module. Within the smartphone app, you can
291The trip details include total distance, start date and time, start location, end date and time, end location, and the amount of time the engine wa
292Use the map control tools to scroll and zoom the map, or turn on Satellite view.Note: During trips, the location of the vehicle is logged every min
293Key Fob PairingThe key fob setup process has two main steps, configuring your module for your vehicle and pairing your module with your vehicle. You
294Before attempting the key fob setup process, look on your dashboard view to see if your vehicle’s VIN has been identified. If the module was able to
295To enable your keyfob feature:1. Navigate to the Key Fob feature which is accessible from the Side Menu. Tap OK to begin the fob setup process or
2962. Using the Prev and Next buttons, look for the key fob picture that matches your key fob. Once you have found your key fob, tap Continue. If
2973. Once you have tapped Continue, you will see the following message while your key fob is being initialized. The configuration step can take up to
2984. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps. If y
2995. Once in the vehicle, tap Continue. Carefully follow the on screen instructions. You may be required to push buttons in your vehicle such as th
3 Location ...
306. Now you’re ready to install the module in your vehicle.Note: The website will automatically log you out after 20 minutes of inactivity, unless yo
300Key Fob Pairing Without VIN1. To enable your key fob feature, navigate to the Key Fob feature which is accessible from the Side Menu. If your ke
3012. Use the on screen prompts to select your vehicle and select Submit. If are not able to select your vehicle, tap “My vehicle is not listed” and
3024. Once you have tapped Continue, you will see the following message while your key fob is being initialized. The configuration step can take
3036. Once in the vehicle, tap Continue. Carefully follow the on screen instructions. You may be required to push buttons in your vehicle such as th
304Pair Smartphone Bluetooth® to ModuleThis feature lets you access the key fob functions on your Delphi Conncted Car smartphone app when within Bluet
3052. Tap Vehicle Settings.3. Tap the vehicle in which the module is currently installed.
3064. Tap Bluetooth Settings.
3075. Tap Discover to activate Bluetooth® pairing.6. The Status LED on your module should begin flashing blue.7. Press your phone’s Home button and fol
308Authorize your smartphone’s Bluetooth® key fob functionality.1. Return to the Delphi Connect Car app. If your phone doesn’t appear on the list of B
3093. Tap your phone’s name.
31Need help finding your vehicle’s OBD Connector port?1. After logging in for the first time, click the button labeled OBD LOCATOR. You will be pr
3104. Tap Authorize to enable your phone to provide key fob control over Bluetooth®. Your phone will now show as authorized.
3115. Return to the Delphi Connect side menu.
3126. Observe the LED on the module and wait until it returns to flashing blue every 10 seconds. 7. Tap the Key Fob menu item and test the buttons.Blue
313Remove the Bluetooth Connection to Your ModuleYou can remove the Bluetooth connection between your phone and your module.1. Access the Delphi Conn
3143. Tap Vehicle Settings.
3154. Tap the vehicle in which the module is currently installed.
3165. Tap Bluetooth Settings.
3176. Tap the name of the device you wish to remove.
3187. Tap Unauthorize and then tap Unpair to remove the pairing for this device. The device will be removed from the list.Note: Remember to unpair t
319SettingsThe Settings menu provides access to your Account Settings, Vehicle Settings, your personal PIN-code, and additional information in the Abo
323. Complete your vehicle selections using the drop-downs for Make, Model, Year, Body Type and Trim as requested and then select Submit. I
320User SettingsAccount Email AddressThe account email is used to communicate information regarding your connected car account, for example the forgot
321Add Account Email AddressOn the side menu tap Settings, then Account Settings then User Settings then Enter Email Address.
322Edit or Delete Account Email AddressTo edit or delete the account email address:On the side menu tap Settings, then Account Settings then User Sett
323Enter your new account email address or delete the current one by clearing the field. Tap Save Settings to save the email address or tap the Back bu
324Change UsernameOn the side menu tap Settings, then Account Settings then User Settings then tap Username.
325Usernames must be at least one character long, can include letters, numbers and special characters. The username may be composed only of letters if
326Change PasswordOn the side menu tap Settings, then Account Settings then User Settings then tap Password.
327You must enter the same password twice in order to change it. Passwords must be at least six characters long and include at least one number. Passw
328Vehicle Nicknames and DescriptionsYou can assign a nickname and a description to each vehicle. If defined, the nickname will be displayed instead of
329Modify Vehicle NicknameOn the side menu tap Settings, then vehicle settings, then tap the vehicle you wish to modify.
334. A description of the location of your OBD II port will be given. Click “View a picture of your OBD II port” to view an actual photograph of
330Tap on Nickname to edit the vehicle nickname.
331Enter the desired nickname and press Save to save the nickname.Note: If you delete the nickname, the vehicle year and model will again be displayed
332Modify Vehicle DescriptionOn the side menu tap Settings, then vehicle settings, then tap the vehicle you wish to modify.
333Tap on Description to edit the vehicle description.
334Enter the desired description and press Save to save the description.Note: If you delete the description, the vehicle VIN will again be displayed.
335Select Notification LanguageThe notification language setting allows you to receive your alert notifications, both email and txt messages, in any of t
336Tap Notification Language and select the desired language from the drop down list. Tap Save to save your selection.
337Select Unit of MeasureThe unit of measure setting allows you to view your data in either Imperial units, such as miles and mph, or metric units, su
338Tap Units of Measure and select desired system of measurement from the drop down list. Tap Save to save your selection.
339Module ManagementModule Management allows you to:• View the modules associated with your account• Add modules to your account• Remove modules from
34Note: If needed, you can access the OBD Locator from the website or the smartphone app. On the website, click on your username in the upper right-ha
340Add a Module to Your Account1. On the side menu tap Settings, then Account Settings then Module Management.
3412. Tap Add Module.
3423. Enter the ESN or IEMI and the device Registration Key exactly as they are printed on the module label — including the dash in the Registra
3434. If the module is still associated with another account, you will also need to enter the Username and Password of that account the
344Remove a Module from Your Account1. On the side menu tap Settings, then Account Settings then Module Management.
3452. Tap the ESN or IEMI number of the module you want to remove.
3463. Review the on-screen information matches the module you want to remove and tap Delete Module.Note: Removing a module from your account does no
347Review Your Vehicle InformationTo review your vehicle information, tap Settings from the side menu then tap Vehicle Settings.Vehicle SettingsThe Ve
348Tap the vehicle you wish to review.
349Edit Your Vehicle InformationIf your vehicle did not report a VIN, you can enter the VIN or information about your vehicle yourself.1. To edit your
35Helpful Installation Tips:• If the module seems to be difcult to insert, DO NOT FORCE IT. Remove the module and examine both connectors for any be
3502. Tap the vehicle you wish to review and then tap Edit.
3513. You can enter either the VIN from your vehicle or you can enter the vehicle make, model and model year. Tap the circle next to the informat
3524. Enter the VIN or use the drop-down menus to select your vehicle’s make, model and model year.5. Tap Save to save your changes or back to e
353Configuring AlertsThe Alerts settings allow you to customize some of the alerts available to you. All alerts will be stored in your vehicle’s cloud
3542. Tap the vehicle you wish to configure.
3553. Tap Alerts & Notifications.
3564. Tap Geofence.
3575. To disable a specific Geo-Fence, tap the ON/OFF slider next to the Geo-Fence name. To re- enable the Geo-Fence tap the ON/OFF slider again.
3586. Tap the Geo-Fence name to configure the entry and exit alerts individually.
3597. To disable the entry alert, uncheck the box next to the words Trigger When Entered. To disable the exit alert, uncheck the box next to the
36Initiate Module SetupDo not proceed until the Status LED is solid blue, indicating activation on the Verizon network is complete.1. Insert your vehi
360Configuring the Speed Alert1. Tap Settings from the side menu then tap Vehicle Settings.
3612. Tap the vehicle you wish to configure.
3623. Tap Alerts & Notifications.
3634. To disable the speed alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the s
3645. Tap the word Speed to configure the speed threshold.
3656. Enter the speed in miles per hour that you want to trigger the speed alert. That is, when the vehicle is driven at this speed or higher for
366Configuring the Motion Alert1. Tap Settings from the side menu then tap Vehicle Settings.
3672. Tap the vehicle you wish to configure.
3683. Tap Alerts & Notifications.
3694. To disable the motion alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the
37Verify Module Setup1. Start the engine and let it run for at least 30 seconds.2. Stop the engine and wait at least 20 seconds. 3. You are now ready
3705. Tap the word Motion to configure the motion threshold.
3716. Enter the threshold in G-forces that you want to trigger the motion alert. That is, once the ignition of off for 10 minutes and the vehicle expe
372Configuring the Engine RPM Alert1. Tap Settings from the side menu then tap Vehicle Settings.
3732. Tap the vehicle you wish to configure.
3743. Tap Alerts & Notifications.
3754. To disable the engine RPM alert, tap the ON/OFF slider to the right of the words Engine RPM. The slider will change from ON to OFF. To re-
3765. Tap the words Engine RPM to configure the RPM threshold.
3776. Enter the engine RPM threshold in revolutions per minute and the minimum time required in seconds that you want to trigger the engine RPM
378Configuring NotificationsFor each alert, you can configure email and text notifications that will be sent when the alert occurs. This includes the abi
379Add a NotificationYou can add an email and text (SMS) notification to any alert. The process is similar for all alerts, here is how to add notificatio
38• If you still do not see the Dashboard screen, see the Troubleshooting section of this guide. Reconnect Your ModuleIf you are installing the modu
3802. Tap the vehicle you wish to configure.
3813. Tap Alerts & Notifications.
3824. Tap the word Speed to configure the notifications.
3835. Tap Add Email at the bottom of the screen. If you do not see the button Add Email, tap the small down arrow to right of the word Notificatio
3846. Tap Add Notification7. To send a notifcation to an email address, select the email address icon and enter a valid email address in the format mye
3858. To send a text notification to a mobile number, select the mobile number icon enter a valid 10 digit mobile number in the format 1112223333 using
386Delete a NotificationYou can delete a notification associated with any alert. The process is similar for all alerts, here is how to delete notificatio
3872. Tap the vehicle you wish to configure.
3883. Tap Alerts & Notifications.
3894. Tap the word Speed to configure the notifications.
39• There is only one orientation that the module will plug in. • Place two ngers behind the plug in your vehicle to prevent it from moving while p
3905. If you do not see the notification email addresses or mobile numbers displayed on the screen, tap the small down arrow to right of the word
3916. To delete a notification email address or mobile number, tap the x next to the email address or mobile number you want to delete. 7. Tap Save to
392Wi-Fi HotspotModel ACT233L of the Delphi Connected Car System offers you a mobile hotspot in your vehicle. The hotspot is enabled whenever the eng
393Tap Network Name to change the network name (SSID). This is the name that users will see when scanning for wireless networks on their devices. Ente
394View Connected DevicesFrom the Settings menu, tap Account Settings, Module Management, then tap the module you wish to configure. Tap on Connected D
395Configure the Network PasswordFrom the Settings menu, tap Account Settings, Module Management, then tap the module you wish to configure. Tap on Wi-F
396Tap Password to change the network password. Enter the new password in both boxes. The Wi-Fi password must be between 8 and 63 characters. Tap Sav
397Configure the Hotspot TimeoutsThe hotspot can be configured to remain on after the engine has been turned off. When the engine is turned off, the hot
398Tap the box indicating the Shut Off Time and Force Shut Off Time. Using the drop down menus, tap the desired time settings. Tap Save Settings to sa
399Wi-Fi Administrator Portal AccessYou can log in to the Wi-Fi hotspot using an administrator account while connected to the hotspot. The administrat
4 Change Username ...
402. Press and hold the Function Button on the side of the module until the Status LED blinks red one time. This will occur after approximately 5 se
400In order to view or modify any of the hotspot settings, you will need to sign in as the administra-tor. You can click the Sign In link in the upper
401View Hotspot Data Usage1. Log into the hotspot administrator portal. 2. Click Data Usage.
402View, Block and Unblock Connected Devices1. Log into the hotspot administrator portal. 2. Click on Connected Devices. To block a specific device fro
403Modify Administrator Password1. Log into the hotspot administrator portal.2. Click Hostpot Settings. Click the Hotspot tab. Click the Admin Passwor
404Modify Hotspot TimeoutThe hotspot can be configured to remain on after the engine has been turned off. When the engine is turned off, the hotspot wi
405Backup and Restore Hotspot SettingsSettings1. Log into the hotspot administrator portal.2. Click on Hostpot Settings. Click the Hotspot tab. Click
406Modify Basic Hotspot SettingsThe Wi-Fi hotspot settings allow you to configure the following settings:- Wi-Fi network name (SSID), name used by devi
4073. Edit the hotspot settings. 4. Click Save Changes.Modify Advanced Hotspot SettingsThe advanced hotspot settings allow you to configure the followi
4083. A warning message will be displayed. Click Go Back to exit Advanced Settings or click Continue.4. Click on Firewall to modify the firewall s
4095. Click on LAN to modify the LAN settings. Enter the desired IPv4 and IPv6 settings. Click Save Changes.6. Click on Port Filtering to modify the p
41Application & Service FeaturesUsing the Android AppForgot Username or PasswordShould you forget your account login credentials, you can request
410View Hotspot Support InformationThe hotspot provides status and diagnostic information as well as links to support services.1. Log into the hotspot
4113. To view the model and versions of the hotspot, click on About Delphi Connect. Click the Info tab.
4124. To view diagnostic information about the hotspot, click About Delphi Connect. Click on the Diagnostics tab.
4135. To manage hotspot log files, click About Delphi Connect. Click on the Logs tab. To enable recording hotspot logs, check Enable Logs. Select
4146. To view available support links, click About Delphi Connect. Click on the Help & Support tab.
415Personal PIN-CodeFor added security, you can create a personal PIN-code. Once created, the PIN must be entered each time you access the app except
416Enter a 4 digit PIN. You will be asked to re-enter the 4 digit PIN for confirmation.
417The PIN-code will now show ON.
418Disable Personal PIN-CodeOn the side menu tap Settings, then PIN-code.
419Enter your 4 digit PIN.
42Tap Forgot Username.Enter the account email address you provided in your User Settings and tap Submit. You will receive an email with your Username
420The PIN-code will now show OFF.
421About SectionThe About section allows you to:• Access the OBD Locator• Review the current Privacy Policy and Terms of UseLocating Your OBD Connecto
422Tap About and then tap OBD Locator.
423Reviewing the Terms of Use and Privacy PolicyTo review the Terms of Use and Privacy Policy, on the side menu tap Settings.
424Tap About and then tap the document you with to review.
425LogoutOn the Side Menu of the app, tap Log Out to logout from your vehicle. This will return you to the login screen.Note: The Delphi Connect smart
426Using the Delphi Connect WebsiteAccessing the WebsiteYou can log in to your vehicle at mycar.delphi.com. Forgot Username or PasswordShould you forg
427Enter the account email address you provided in your User Settings and click Send Email.
428You will receive an email with your Username sent to the account email address you provided as part of your User Settings. If you did not provide a
429Enter your Username and click SEND EMAIL. You will receive an email providing you a temporary password sent to the account email address you provi
43To request a Password reset, tap Forgot Username or Password?Tap Forgot Password.
430Navigating AroundTo navigate to a specific category, click on the links at the top of the screen for Dashboard, Location, Alerts, Health, Recent Tr
431Selecting Your VehicleIf you have more than one module associated with your account, you can select which vehicle’s information to view.Click on th
432Click on the vehicle you wish to view or click on the up arrow to keep viewing the current vehicle. Note: The last vehicle that recorded data is in
433If there are more than 6 vehicles to choose from you can page through the list of all vehicles using the right arrow.
434Vehicle SettingsThe Vehicle Settings allow you to edit your vehicle information, such as providing your vehicle VIN when the VIN is not available.E
435Click the circle next to the information you want to provide.
436Enter the VIN or use the drop-down menus to select your vehicle’s make, model and model year.Click Save to save your changes or Cancel to exit with
437Vehicle Nicknames and DescriptionsYou can assign a nickname and a description to each vehicle. If defined, the nickname will be displayed instead of
438Modify Vehicle NicknameSelect the vehicle you want to modify from the dropdown at the top of the screen. Click on the vehicle name at the top of th
439If your vehicle has reported the VIN, you will see the following pop-up window and it will already contain vehicle information. Click Edit. If your
44You will receive an email providing you a temporary password sent to the account email address you provided as part of your User Settings. Use this
440Edit the nickname and description. If your vehicle has not reported the VIN, you can also enter your vehicle information at this time or leave it b
441Username MenuTo access your username menu, click on your username in the upper right-hand corner. From this drop-down, you can access your user set
442Refreshing Your Vehicle DataWhenever you load a new page of information, the latest available vehicle data will be displayed. In addition, from any
443Once the vehicle is contacted, you will see the following message.Select Dismiss to return to the website. The refresh process will continue in the
444• Last recorded Location of vehicle:• The most recent alerts:
445• The most recent diagnostic information reported by your vehicle:• The most recent trips:Note: You will only see Health information if your vehicl
446• Status of the Wi-Fi Hotspot, the Wi-Fi icon will be colored blue when the hotspot is on and grey when it is off:LocationUse the Location feat
447Depending on zoom level, all vehicles may not be visible on the main map. The mini map shows the locations of all vehicles selected for display. Ve
448Click on a vehicle marker to select it and display additional information such as the address. The marker of the selected vehicle will darken sligh
449If you have selected a vehicle to show on the map and the location is unknown, a message will be displayed at the top of the map indicating how man
45Navigating AroundTo navigate to a specific category, tap the item you want to view, such as Alerts, Recent Trips, Health and Location (as shown in th
450Hide/Show Vehicles on the Location MapOn the location screen, you can select which of your vehicles you wish to display on the map using the Hide
451Check the vehicles you wish to show in the location map. You cannot uncheck the current vehicle. Click Select Current Vehicle Only to display only
452Find My CarClick the Zoom to Vehicle button to center the map on the current vehicle’s location.
453Find All My CarsClick the Zoom to All Vehicles button to resize the map to show all vehicles selected for display.
454Map ViewThe map view can be customized using the the standard map controls, such as scrolling and zooming to adjust the Map view.
455Programmable OdometerA programmable odometer is provided for your vehicle. You can set it to your vehicle’s odometer to track total mileage or you
456Enter the desired value in miles. Tap Submit to save the value or Cancel to exit without saving.
457Managing Geo-FencesA geo-fence allows you to define a location that is of interest to you and create a boundary around it. When your vehicle crosses
4582. In the GEO FENCES window, click CREATE NEW FENCE.
4593. Scroll and zoom the map to where you would like to place the Geo-Fence and tap DROP PIN HERE.
46• From the Side Menu, you can navigate to any of the Delphi Connect features. • Open the Settings feature to modify account information, manage your
4604. Follow the on-screen instructions to locate, resize and name your Geo-Fence. Use the icons in the upper right corner of the map to change the sh
461Create a Geo-Fence by Searching for an Address or Business Name1. Click the Geo Fence button in the Location view to begin managing Geo Fences. 2.
4623. Click ENTER ADDRESS.
4634. Enter the address or business name you want to find and click VIEW RESULTS
4645. Scroll through the list of search results. You can modify the search criteria and click VIEW RESULTS to refresh the results. Within the se
4656. Follow the on-screen instructions to locate and size the Geo-Fence. Use the icons in the upper right corner of the map to change the shape of th
466Edit an existing Geo-Fence1. Click the Geo Fence button in the Location view to begin managing Geo-Fences.2. Click on the name of the Geo-Fence you
4673. Follow the on-screen instructions to locate, resize and rename your Geo-Fence. You can hide the Geo-Fence panel to see more of the map by clicki
4682. Click on the name of the Geo-Fence you want to edit. The map will center on that Geo-Fence. Click on the arrow next to the Geo-Fence you want to
469Enable or Disable a Geo-Fence1. Click the Geo-Fence button in the Location view to begin managing Geo-Fences
47Refreshing Your Vehicle DataThe Delphi Connect system will update your vehicle information as it becomes available. This may cause the display to ch
4702. In the GEO FENCES window, click the checkbox to the left of the Geo-Fence you wish to disable.The checkmark will be cleared and the Geo-Fence w
4713. To enable a Geo-Fence, check the box to the left of the Geo-Fence name.The Geo-Fence will be shown on the map again and alerts will again be gen
472Live TrackingLive tracking provides you the ability to track your vehicle in real time using the website. Click on the Live Tracking icon to start
4733. You will see the following message once the vehicle is connected. Select Cancel to return to the Location view.4. If the vehicle cannot be reach
4745. During live tracking, the vehicle marker will be red. To view the vehicle speed and the live tracking timer, click on the vehicle marker. To clo
475You can also configure email and text message notifications for each alert. For more information on configuring your alerts and the associated notific
476To clear all alerts, do not select any alerts and press CLEAR ALL. You will be asked to confirm your desire to clear all alerts.HealthThe Health fea
477Performing a Diagnostic Code Scan on Your VehicleTo perform a diagnostic scan of your vehicle, navigate to the Health screen and click the Refresh
478Once the scan is complete, the diagnostic codes reported by your vehicle will be displayed on the screen. Use the navigation buttons to scroll thro
479To begin clearing codes, tap CLEAR ALL.Tap Display to clear the codes from your display, tap Vehicle to clear the codes from your vehicle, or tap C
48Selecting Your VehicleIf you have more than one module associated with your account, you can select which vehicle’s information to view. Tap your ve
480Recent TripsThe Recent Trips feature displays all the trips the vehicle has taken since you installed the module. The most recent trip is listed fir
481Key Fob PairingThe key fob setup process has two main steps, configuring your module for your vehicle and pairing your module with your vehicle. You
482Before attempting the key fob pairing process, look on your dashboard view to see if your vehicle’s VIN has been identified. If the module was able
4832. Using the Prev and Next buttons, look for the fob picture that matches your key fob. Once you have found your key fob, click Continue. If
4844. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob set up step. If y
485Key Fob Setup without VIN1.To enable your keyfob feature without a vehicle VIN, navigate to the KEY FOB tab. If your key fob is not already se
4863. Using the Prev and Next buttons, look for the fob picture that matches your key fob. Once you have found your key fob, click Continue. If you do
4874. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob set up step. If y
488Username MenuTo access your username menu, click on your username in the upper right-hand corner. From this drop-down, you can access your user set
489User Settings, Notification Language and Units of Measure To access your user settings, click on your username in the upper right-hand corner. From
49DashboardThe Dashboard provides a summary of your vehicle status.It includes the following information.• Basic vehicle information including the eng
490To change your password, enter your current password in the box labeled “Password” and the new password in both the “New Password” and “Conrm new
491SettingsThe Settings menu allows you to manage your modules and Alerts and Notifications Settings.Module ManagementModule Management allows you to:•
492View Modules Associated with Your AccountOn the Settings menu select MANAGE MODULES. You will see all the modules currently associated with your a
493Add a Module to Your Account1. On the Settings menu select MANAGE MODULES.
4942. Click Add Module3. Enter the ESN or IEMI and the device Registration Key exactly as they are printed on the module label — including the d
4954. If the module is still associated with another account, you will also need to enter the Username and Password of that account then click Su
496Note: Any vehicle data in the previous account will not be transferred to the new account. Once added to the new account, all vehicle data reported
4972. Click the trash can icon next tp the ESN or IEMI number of the module you want to remove.Note: Removing a module from your account does not deac
498Configuring AlertsThe Alerts settings allow you to customize some of the alerts available to you. All alerts will be stored in your vehicle’s cloud
4992. Click GeoFences.3. To disable a specific Geo-Fence, click the checkbox next to the Geo-Fence you wish to dis-able. The checkmark will be cl
5 Modify Hotspot Timeout ...211
50• Last recorded location of vehicle: • The most recent alerts:
5004. Click the Geo-Fence name to configure the entry and exit alerts individually.5. To disable the entry alert, uncheck the box next to the words Tri
5016. Click Save to save your changes or click the Back button or the side menu button to exit without saving your changes.See Configuring Notifica
502Configuring the Speed Alert1. On the Settings menu select MANAGE ALERTS.2. To disable the speed alert, click the checkbox next to the word Speed. Th
5033. To enable the speed alert, click the checkbox. The checkmark will be added. 4. Click the word Speed to configure the speed threshold.
5045. Enter the speed in miles per hour that you want to trigger the speed alert. That is, when the vehicle is driven at this speed or higher for
505Configuring the Motion Alert1. On the Settings menu select MANAGE ALERTS.2. To disable the motion alert, click the checkbox next to the word Motion.
5063. Enter the threshold in G-forces that you want to trigger the motion alert. That is, once the ignition of off for 10 minutes and the vehic
507Configuring the Engine RPM Alert1. On the Settings menu select MANAGE ALERTS. 2. To disable the engine RPM alert, click the checkbox next to the wor
5083. Click the words Engine RPM to configure the RPM threshold.4. Enter the engine RPM threshold in revolutions per minute and the minimum time requir
509Configuring NotificationsFor each alert, you can configure email and text notifications that will be sent when the alert occurs. This includes the ab
51• The most recent health information reported by your vehicle: • The most recent trips:Note: You will only see Health information if your vehicle ha
5102. Click the word Speed to configure the notifications.3. Click Add new notification.
5114. Select Email for the notification type. 5. Enter a valid email address in the format [email protected] and click Save. Click Cancel to exi
512Delete a Notification Email AddressYou can delete an email notification associated with any alert. The process is similar for all alerts, here is how
5133. To delete a notification email address, click the x next to the email address. 4. You will be asked to confirm you want to delete the email. Click
514Add a Notification Text NumberYou can add a text notification to any alert. The process is similar for all alerts, here is how to add one to the spee
5153. Click Add new notification. 4. Select Text for the notification type.
516Enter a valid 10 digit mobile number in the format 1112223333 using only numbers and no other characters. To enter additional mobile numbers, click
517Delete a Notification Text NumberYou can delete a text notification mobile number associated with any alert. The process is similar for all alerts, h
5183. To delete a notification mobile number, click the x next to the mobile number.
519Wi-Fi HotspotModel ACT233L of the Delphi Connect system offers you a mobile hotspot in your vehicle. The hotspot is enabled whenever the engine is
52LocationUse the Location feature to locate your vehicles at any time. The location screen indicates the last recorded vehicle locations. The current
520Enter a new Network Name to change the network name (SSID). This is the name that users will see when scanning for wireless networks on their devic
521Enter the new password twice. The Wi-Fi password must be between 8 and 63 characters. Click Update to save your changes or click the X to the right
522The hotspot can be configured to remain on after the engine has been turned off. When the engine is turned off, the hotspot will remain on for a pro
523Click Update to save your changes or click the X to the right to exit without saving.
524View Wi-Fi Connected DevicesOn the Settings menu select MANAGE MODULES. Click the Wi-Fi icon next to the module you wish to configure.
525Log Out Mobile DeviceIf you misplace or lose your mobile phone, you can use the Force Logout feature to remotely log out the phone from your Delphi
526Wi-Fi Administrator Portal AccessYou can log in to the Wi-Fi hotspot using an administrator account while connected to the hotspot. The administrat
527In order to view or modify any of the hotspot settings, you will need to sign in as the administra-tor. You can click the Sign In link in the upper
528View Hotspot Data Usage1. Log into the hotspot administrator portal. 2. Click Data Usage.
529View, Block and Unblock Connected Devices1. Log into the hotspot administrator portal. 2. Click on Connected Devices. To block a specific device fro
53Tap on a vehicle marker to select it and display additional information such as the location ad-dress and the latitude and longitude. The marker of
530Modify Administrator Password1. Log into the hotspot administrator portal.2. Click Hostpot Settings. Click the Hotspot tab. Click the Admin Passwor
531Modify Hotspot TimeoutThe hotspot can be configured to remain on after the engine has been turned off. When the engine is turned off, the hotspot wi
532Backup and Restore Hotspot SettingsSettings1. Log into the hotspot administrator portal.2. Click on Hostpot Settings. Click the Hotspot tab. Click
533Modify Basic Hotspot SettingsThe Wi-Fi hotspot settings allow you to configure the following settings:- Wi-Fi network name (SSID), name used by devi
5343. Edit the hotspot settings. 4. Click Save Changes.Modify Advanced Hotspot SettingsThe advanced hotspot settings allow you to configure the followi
5353. A warning message will be displayed. Click Go Back to exit Advanced Settings or click Continue.4. Click on Firewall to modify the firewall s
5365. Click on LAN to modify the LAN settings. Enter the desired IPv4 and IPv6 settings. Click Save Changes.6. Click on Port Filtering to modify the p
537View Hotspot Support InformationThe hotspot provides status and diagnostic information as well as links to support services.1. Log into the hotspot
5383. To view the model and versions of the hotspot, click on About Delphi Connect. Click the Info tab.
5394. To view diagnostic information about the hotspot, click About Delphi Connect. Click on the Diagnostics tab.
54If you have selected a vehicle to show and the location is unknown, a message will be displayed at the top of the map indicating how many vehicle lo
5405. To manage hotspot log files, click About Delphi Connect. Click on the Logs tab. To enable recording hotspot logs, check Enable Logs. Select
5416. To view available support links, click About Delphi Connect. Click on the Help & Support tab.
542Frequently Asked Questions1. What are the extension cable and cradle mount for?The relocation kit, which includes the extension cable and cradle, w
543may actually be going just under the speed the speedometer indicates. To see the alert in the mobile apps or website, you may need to refresh the d
544email, you need to ensure your email address is entered correctly in the settings area for email.10. Why do I see multiple geo-fence alerts at abou
545limited to the following list of characters: ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklm-nopqrstuvwxyz0123456789 -_!?()@#$*&.,15. What if I forget
54621. How many mobile devices or PCs can be logged on to the same account?There is no limit on how many phones and/or PCs can be logged into the same
54728. Why doesn’t my VIN or my make, model and year of my vehicle show up on my Dashboard page?Not all vehicles report VIN to the module. Fo
54835. Does the module impact my gas mileage? The module has no impact on your vehicle’s gas mileage.36. Why don’t I see the right vehicle at the top
54940. I setup the key fob feature with my vehicle and now my factory Key Fob doesn’t work. Why?During key fob setup, the step where your factory key
55Hide/Show Vehicles on the Location MapOn the location screen, you can select which of your vehicles you wish to display on the map using the Hide o
550to cancel the Live Tracking mode. You can continue to Live Track an unlimited number of times after a timeout.46. I was tracking a vehicle and it s
551extension cable may be necessary to relocate the module to a better location for GPS reception.52. I don’t see all my vehicles on the map?On the d
552the odometer to match their vehicle’s odometer for total mileage or use it as a trip odometer by setting it to zero before each trip.58. Why can’t
55363. Why do the lights on the module change color while I drive?The module status LED indicates data transmission which is fully explained in the in
554pull uniformly outward away from the vehicle OBDII connector. Note that the module is designed for a snug fit and may require a strong pull to full
55575. Will using this product void my new car warranty?Delphi stands behind the Delphi Connect product and maintains that it does not void your new c
55679. I don’t see all my vehicles on the map?On the dashboard, only the current vehicle will be displayed on the small location map. On the Location
55785. How do I activate my Hotspot?The Wi-Fi hotspot is enabled prior to purchase.86. How do I change my login information for my hotspot connection?
558Status LED and TroubleshootingUnderstanding the Status LED IndicatorsStatus LED Status (Engine On)Status (Engine Off)No illumination for more tha
559Solid or blinking yellowOn Roaming network• Idle/dormant (3 blinks every 30 seconds)• Ready, no data activity (solid yellow)• Data activity (bli
56Check the vehicles you wish to show in the location map. You cannot uncheck the current vehicle. Tap Select Current Vehicle Only to display only th
560TroubleshootingIssue Likely Cause(s) Corrective Action(s)Can’t login to my accountIncorrect username or password entryFirst-time: Enter Registratio
561No LED illuminationDelphi Connect system is in deep sleepStart engine, wait up to 10 seconds for LED to illuminate any colorNo power at OBD portChe
562LED remains solid blueDevice can’t complete vehicle setupCheck all OBD port connectors on Delphi Connect system and on vehicle for dirty/corroded p
563No green LED with engine running, LED flashes blue every 10 secondsEngine start wasn’t detectedTurn off ignition, wait 10 seconds and restart engine
564Can’t get to Key Fob setup pageNo Internet connection to smartphone or computerCheck your Internet connectionCloud server problemWait a few minutes
565Can’t get Delphi Connect system Key Fob to control vehicle keyless entry systemNot paired See “Can’t get Delphi Connect system key fob to pair wit
566Can’t pair my smartphone to Delphi Connect system with Bluetooth®Incompatible smartphoneMust be iPhone with iOS 5.0 or later or Android 2.2 or late
567Customer InformationYour Wireless Device and Third Party Services Verizon Wireless is the mobile carrier associated with this wireless product. How
568Product Safety and WarrantyHealth and SafetyThis section outlines the safety precautions associated with using Vehicle Diagnostics. The term “mobi
569• DO NOT expose this equipment to rain or spilled beverages.• DO NOT use unauthorized accessories.GPS & AGPSYou mobile device uses a Global Pos
57Map ViewThe Map view can be customized using the map controls. You can use the standard Android map controls, such as scrolling and zooming to adjus
570(2) This device must accept any interference received. Including interference that may cause undesired operation.INFORMATION TO THE USERThis equipm
571This Warranty does not apply to:(a) Product subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized alteration, misu
572Therefore, we strongly recommend you make a back up copy of all data and software contained on your Product before submitting it for repair or ser
573THE COMPANY SHALL NOT BE LIABLE FOR THE DELAY IN RENDERING SERVICE UNDER THIS WARRANTY OR LOSS OF USE DURING THE TIME THE PRODUCT IS BEING REPAIR
574
OM231VW v.00
58View Geo-Fences To enable and disable the display of Geo-Fences, select Geo-Fences on the location menu. You will see the geo-fences associated with
59Find My CarOn the location menu, tap Zoom to Vehicle to center the map on the current vehicle’s location. Soft MenuAndroid soft menu
6 Alerts ...
60Find All My CarsOn the location menu, tap Zoom to All Vehicles to resize the map to show all vehicles selected for display.
61Navigate to VehicleIf the GPS is enabled on your smartphone, you can have your default navigation app provide directions from your location to your
62Programmable OdometerA programmable odometer is provided for your vehicle. You can set it to your vehicle’s odometer to track total mileage or you c
63Enter the desired value in miles. Tap Save to save the value or tap back to exit without saving.
64Managing Geo-FencesA Geo-Fence allows you to define a location that is of interest to you and create a boundary around it. When your vehicle crosses
652. In the Geo-Fences settings panel, tap CREATE NEW FENCE.
663. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.4. Scroll and zoom the map to where you would like t
675. To resize the geo-fence, tap Resize Shape on the soft menu and use the handles to change the shape of the geo-fence boundaries. Tap the che
686. Tap the Save icon (upper right hand corner) to save your geo-fence.7. Enter the name of the new geo-fence and tap OK, or tap Cancel to exit witho
698. Create additional Geo-Fences as desired. 9. Tap the Back button or Side Menu button when you are finished to return to Location view.
7 Configuring the Speed Alert ...360 C
70Create a Geo-Fence by Searching for an Address or Business Name1. While in Location view, tap Add or Edit Geo-Fence on the soft menu to begin managi
712. In the Geo-Fences settings panel, tap CREATE NEW FENCE.
723. Tap Search on the soft menu.
734. Enter the address or business name you want to find and tap the search icon (magnifying glass)
745. Scroll through the list of search results. You can modify the search criteria and tap the search icon (magnifying glass) to refresh the res
756. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.
767. To resize the geo-fence, tap Resize Shape on the soft menu and use the handles to change the shape of the geo-fence boundaries. Tap the che
778. Tap the Save icon (upper right hand corner) to save your geo-fence.9. The search text you used will be automatically entered as the geo-fence nam
78Edit an Existing Geo-Fence1. While in Location view, tap Add or Edit Geo-Fence on the soft menu to begin managing Geo-Fences.
792. Tap the pencil icon to the right of the name of the Geo-Fence you want to edit.
8 Selecting Your Vehicle ...
803. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.
814. Scroll and zoom the map to where you would like to place the geo-fence. The cross-hairs indicate the center of the geo-fence.5. To resize the geo
826. Tap the Save icon (upper right hand corner) to save your geo-fence.7. Edit the name of the new geo-fence if needed and tap OK, or tap Cancel to e
83Delete an Existing Geo-Fence1. While in Location view, tap Add or Edit Geo-Fence on the soft menu to begin managing Geo-Fences.
842. Tap the pencil icon to the right of the name of the Geo-Fence you want to delete.
853. On the soft menu tap Delete, then tap OK to delete or Cancel to exit without deleting.
86Enable or Disable a Geo-Fence1. While in Location view, tap Add or Edit Geo-Fence on the soft menu to begin managing Geo-Fences.
872. In the Geo-Fence settings panel, tap the checkbox to the left of the Geo-Fence you wish to disable.
883. The checkmark will be cleared and the Geo-Fence will no longer be visible on the map. This will not delete the Geo-Fence, but alerts will n
894. To enable a Geo-Fence, tap the box to the left of the Geo-Fence name. The Geo-Fence will be shown on the map again.
9 Settings ...
90Live TrackingLive tracking provides you the ability to track your vehicle in real time using the Delphi Con-nected Car smartphone app or the Delphi
911. While in Location view, tap Live Tracking on the location menu to start the live tracking feature.Note: While in Location view, depending on your
922. You will be see a warning message with a reminder of the 10-minute timeout. To continue, tap OK. To exit live tracking, tap Cancel. If you do not
933. During Live Tracking, the live tracking icon will be red and the vehicle marker will turn red. The vehicle’s current speed as well as the live t
94AlertsThe Delphi Connect application will notify you with alerts of specific vehicle behaviors. Current alerts include the following:• Vehicle speed
95Within the smartphone app, you can scroll to view all of your Alerts. The most recent Alert appears first.
96Clearing AlertsTo clear alerts, tap the box next to the alerts you wish to clear and tap Clear. The smartphone app only displays the most recent ale
97You will need to confirm that you wish to clear the selected alerts. Tap OK to confirm, or tap Cancel to exit.
98HealthThe Health feature displays a history of vehicle diagnostic codes, often called trouble codes, which you have read from your vehicle. If the C
99Performing a Diagnostic Code Scan on Your VehicleTo begin a diagnostic scan, tap the soft menu at the bottom of the screen. Then tap Perform trouble
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